Shipping policy

SHIPPING POLICY
DATE OF LAST UPDATE: Jan 26, 2022

Domestic Shipping Policy

Shipment processing time

All orders are processed within 3 business days.

Shipping rates and the delivery estimated

Shipping charges for your order will be calculated and displayed at checkout.

Shipping method   

Standard Shipping  

Estimated delivery time 

3-14 business days

USA: Brightworks does not currently support delivery to PO boxes, APO/FPO boxes, Alaska, Hawaii, or Puerto Rico.

Shipment confirmation and order tracking

When your order is processed and a tracking number is available, you will receive an email with tracking information.

Customs, duties, and taxes

Brightworks is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This should be impossible since we do not ship internationally.

Damages

Brightworks is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

Brightworks does not ship internationally.

Still, have questions about shipping? Contact customer service at support@shopbrightworks.com.
738 E DUNDEE RD #319
PALATINE, IL 60074